elamantealtea.com is committed to making its website accessible, in accordance with Royal Decree 1112/2018 of September 7 on the accessibility of public sector websites and mobile applications (hereinafter, Royal Decree 1112/2018 of September 7).
This accessibility statement applies toelamantealtea.com
COMPLIANCE STATUS
This website is partially compliant with Royal Decree 1112/2018 of September 7, due to the exceptions and non-compliance regarding the aspects listed below.
CONTENT NOT ACCESSIBLE
The content below is not accessible for the following reasons:
This is not in compliance with Royal Decree 1112/2018, dated September 7: There may be several editing errors on certain web pages, both in HTML content and in final documents, published after September 20, 2018.
Undue burden: not applicable.
The content does not fall within the scope of applicable legislation: there may be office documents in PDF or other formats published before September 20, 2018, that do not fully meet accessibility requirements.
COMMENTS AND CONTACT INFORMATION
COMMUNICATIONS
You may submit inquiries regarding accessibility requirements (Article 10.2.a of Royal Decree 112/2018, dated September 7) via the followingcontact form.
For example:
- Please report any potential violations by this website.
- Report other difficulties accessing the content.
- Please submit any other questions or suggestions for improvement regarding the website's accessibility.
Communications will be received and forwarded by the Directorate General for Digital Services and Citizen Experience, within the Department of the Vice Presidency and Digital Policies and Territory, which serves as the regional authority responsible for web accessibility.
REQUESTS FOR ACCESSIBLE INFORMATION AND COMPLAINTS
To submit requests for accessible information or file a complaint (Article 12 of Royal Decree 1112/2017, dated September 7), go to“Contact”and write a message with the text “Request accessible information or file a complaint.”
Any individual or legal entity may file complaints regarding compliance with the requirements of Royal Decree 1112/2018, dated September 7, and request information regarding content that falls outside the scope of this regulation.
Requests and complaints filed in accordance with the requirements established by Law 39/2015 of October 1, on the common administrative procedure for public administrations.
APPLICATION PROCEDURE
The application procedure set forth in Article 13 of Royal Decree 1112/2018, dated September 7, can be initiated in the“Contact”section by sending a message with the text “Submit a request.”
If, after submitting a request for accessible information or a complaint, your request has been denied, you disagree with the decision, or the response does not meet the requirements of Article 15.2 of Royal Decree 1112/2018 of September 7, you may file a complaint by:
- Be aware of and challenge the grounds for dismissal.
- If you disagree with the decision, we urge you to take the appropriate steps.
- Explain why you believe the response does not meet the required criteria.